We want you to be completely satisfied with your purchase. If for any reason you're not, please review the following guidelines for exchanges and returns:

General Guidelines:

1. Eligibility: Items must be returned or exchanged within 30 days of delivery.
2. Condition: All products must be in original, unused condition with tags and packaging intact. We do not accept returns on worn, washed, or damaged items.
3. Customized or Personalized Items: Unfortunately, we cannot accept returns or exchanges for customized apparel, canvas, posters, or drinkware unless there is a manufacturing defect.

Apparel:

• Size Exchanges: If your apparel doesn't fit, you can exchange it for a different size. The item must be unworn and in its original packaging.
• Defective Apparel: If your item arrives damaged or defective, contact us for a replacement.

Canvas & Posters:

• Separate Packaging: Canvases and posters may arrive in separate packages. Ensure all parts are accounted for before requesting a return.
• Return Condition: Canvases and posters must be returned in their original packaging without any damage or creases.
• Damage During Shipping: If your canvas or poster is damaged in transit, we will replace it at no extra charge. Please provide photographic evidence of the damage within 48 hours of delivery.

Drinkware:

• Return & Exchange: Drinkware must be unused, unwashed, and in its original packaging.
• Damaged or Defective: If your drinkware arrives broken or defective, contact us within 7 days to arrange a replacement or refund.

How to Initiate a Return or Exchange:

1. Contact our customer service team at Contact@stunwave.com with your order number and reason for return/exchange.
2. We will provide a return shipping label and instructions.
3. Once your return is received and inspected, we will process your refund or send your exchange within 7-10 business days.